Contact information

Contact Us

Have a question about a product, order, or return? We're here to help.

📍 Showroom Address

Allweathers
Summerhill Garden Centre
Pipps Hill Road North
Billericay, Essex
CM11 2UJ

📞 Telephone Support

Note: Lines are open strictly during showroom operational hours only.

🕒 Showroom Opening Hours

Monday – Saturday	9:00 AM – 5:00 PM ⚠️ Winter Hours (Dec 24th – Feb 28th): 9:00 AM – 4:00 PM
Sunday	10:00 AM – 4:00 PM
Bank Holidays	10:00 AM – 4:00 PM

🔒 Scheduled Holiday Closures

❌ Christmas Day: Closed ❌ Boxing Day: Closed ❌ New Year's Day: Closed ❌ Easter Sunday: Closed

FREE UK DELIVERY ON ORDERS OVER £50

Order before 2:00pm, Monday to Friday (excluding Bank Holidays), and we’ll dispatch your order the same day. Orders placed after this time are dispatched the next working day.

EASY 30-DAY RETURNS

We offer 30-day returns for a full refund (excluding postage). Return postage is the customer’s responsibility. Items must be unworn, unused, and returned with original labels and packaging.

AUTHORISED STOCKIST

We are an authorised stockist for all brands we carry, so you can shop with confidence knowing every product is genuine and sourced through official supply chains.

SECURE & TRUSTED CHECKOUT

All payments are securely processed through Shopify Payments, using encrypted and protected checkout technology for complete peace of mind.