Guidelines, Review & Technical Standards

This website is designed using modern web standards and is intended to display and function correctly across commonly used modern web browsers and devices.

To help support reasonable adjustments under the Equality Act 2010, we regularly review our website and digital services to identify and reduce accessibility barriers. While we may use accessibility tools or menus to assist usability, we recognise that these features form only one part of a broader accessibility approach and do not replace the need to improve underlying website structure. Certain legacy elements or third-party e-commerce applications may not yet fully meet our desired accessibility standards.

Reporting Accessibility Barriers

While we aim to provide a smooth and accessible shopping experience, it may not always be possible to achieve complete accessibility across every element of a dynamic e-commerce website, particularly where functionality is provided by third-party applications or external checkout services.

If you experience difficulty navigating our menus, viewing product information, completing a transaction or using another part of our website, please contact us. We take accessibility enquiries seriously and will make reasonable efforts to investigate the issue, provide assistance or offer an alternative way to access the information or service you need.