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Privacy policy

General Data Protection Regulation (GDPR)
What data do we collect?
Name (billing & delivery)
Address (billing & delivery)
Telephone Number (billing & delivery)
Email address (billing)
Product(s) ordered.
Payment information - This is not stored after the payment has been processed.

Why do we collect your data?
Processing and delivery of your order.
Processing returns and cancellations.
Dealing with warranty issues.

Who do we share your data with?
Parcelforce, Royal Mail & DPD (courier)
Data supplied only for the purpose of delivering your order or making a claim for loss.
Delivery name & address.
Email address (for delivery updates).
Telephone number(s) (for delivery updates).

Shopify & PayPal (payment processing & fraud checks)
Data supplied only for the purpose of processing payments and refunds.
Delivery name & address.
Email address.
Telephone number.
Payment information.

Who has access to your data and what data to the have access to?
Shopify & PayPal (payment processing & fraud checks)
Delivery name & address.
Email address.
Telephone number.
Payment information.

Shopify
Delivery name & address.
Email address.
Telephone number.
Payment information.

 

Google Gmail (Email provider)
An email copy of each order is forwarded to us as a backup.
Delivery name & address.
Email address.
Telephone number.
Products ordered.
Email correspondence.

 

Right to access:
You have the right to know what data we hold on you, and you may request us to provide you with this information.

Right to rectification:
You may request for your data to be rectified.

Right to erasure:
You may request for your data to be erased and no longer processed where the personal data is no longer necessary in relation to the purposes for which we collected it.

Details about what you order will be stored for a minimum of six years so that we can assist you should you need to contact us about your order in the future.

If you wish to have access to, rectify, erase your data or delete your account, please contact us at the following:

By email: sales@allweathers.co.uk (if you have not received a response within 48 hours, please call us on 01268 293712).

By mail: F.A.O. Darren Phillips, Allweathers, Summerhill Garden Centre, Pipps Hill Road North, Billericay, Essex CM11 2UJ

We may disclose or share your data to comply with any legal obligation, or to enforce or apply our terms of use or terms and conditions or to protect the rights, property, or safety of B. J. Phillips Limited.

If B. J. Phillips Limited and its assets are acquired by a third party, data held by it about its customers will be one of the transferred assets.

Data Protection Register:
Data Controller: B. J. Phillips Limited
Registration Number: ZA109959
Further information is available at https://ico.org.uk