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sales@allweathers.co.uk
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Privacy & Cookies Policy

Here at Allweathers we are committed to protecting and respecting the privacy of all our customers (and visitors).

The information we collect from customers when making a purchase from our store is used for billing and administration purposes only and will be kept entirely confidential. Any contact information collected will expressly be contact details and payment information (such as credit or debit card). We guarantee that none of this information will be passed onto third parties.

For the purposes of analysing web traffic and to improve the site in general we may store information regarding visitor’s ISP domain, the time accessed and the pages visited. Should you have any queries relating to our Privacy Policy, please contact us at sales@allweathers.co.uk

Cookies set by Allweathers

Cookies are small files placed on your web-enabled device while browsing the internet which aim to improve your browsing experience. For example:
  • Information you’ve already entered can be remembered so you don’t have to enter it again the next time you visit.
  • Similarly, your login details such as username and password can be temporarily saved so you don’t have to enter them each time you visit.
  • They can also measure site traffic to help us make the service we provide even better.

For more information on these small files, you can read more on the Direct Gov website by following this link: Internet browser cookies - what they are and how to manage them.

Below we have listed the cookies used on this website as well as their use and how long they will last.

Cookies Collected By Allweathers

Cookies Collected By Third Parties

There are no third party cookies currently present on this website.

General Data Protection Regulation (GDPR)

What data do we collect?
Name (billing & delivery)
Address (billing & delivery)
Telephone Number (billing & delivery)
Email address (billing)
Product(s) ordered.
Payment information - This is not stored after the payment has been processed.

Why do we collect your data?

Processing and delivery of your order.
Processing returns and cancellations.
Dealing with warranty issues.

Marketing:
As of 1st April 2018, we will no longer use your data for marketing, either by email, mail or telephone.

Who do we share your data with?

DPD (courier)
Data supplied only for the purpose of delivering your order or making a claim for loss.
Delivery name & address.
Email address (for delivery updates).
Telephone number(s) (for delivery updates).


SagePay, 3rd Man & PayPal (payment processing & fraud checks)
Data supplied only for the purpose of processing payments and refunds.
Delivery name & address.
Email address.
Telephone number.
Payment information.

Who has access to your data and what data to the have access to?
SagePay, 3rd Man & PayPal (payment processing & fraud checks)
Delivery name & address.
Email address.
Telephone number.
Payment information.

Evocus (web developer)
Our website developer's remit is only to develop and maintain our website. Delivery name & address.
Email address.
Telephone number.
Products ordered.

Crossover Technologies - XPOS (Electronic Point of Sale provider)
Our EPOS provider's remit is only to develop, maintain and backup our Electronic Point of Sale system.
Delivery name & address.
Email address.
Telephone number.
Products ordered.

Google Gmail (Email provider)
An email copy of each order is forwarded to us as a backup.
Delivery name & address.
Email address.
Telephone number.
Products ordered.
Email correspondence.

How is my data stored?
XPOS data:
SQL database on our PC.
Azure server backup.

Website data:
SQL Database.

Right to access:
You have the right to know what data we hold on you, and you may request us to provide you with this information.

Right to rectification:

You may request for your data to be rectified.

Right to erasure:
You may request for your data to be erased and no longer processed where the personal data is no longer necessary in relation to the purposes for which we collected it.

Details about what you order will be stored for a minimum of six years so that we can assist you should you need to contact us about your order in the future.

If you wish to have access to, rectify, erase your data or delete your account, please contact us at the following:
By email: sales@allweathers.co.uk (if you have not received a response within 48 hours, please call us on 01268 293712).
By mail: F.A.O. Darren Phillips, Allweathers, Summerhill Garden Centre, Pipps Hill Road North, Billericay, Essex CM11 2UJ

We may disclose or share your data to comply with any legal obligation, or to enforce or apply our terms of use or terms and conditions or to protect the rights, property, or safety of B. J. Phillips Limited.

If B. J. Phillips Limited and its assets are acquired by a third party, data held by it about its customers will be one of the transferred assets.

Data Protection Register
Data Controller: B. J. Phillips Limited
Registration Number: ZA109959
Further information is available at https://ico.org.uk